Book a service

Booking a repair takes you through five short steps. Each step appears once the previous one is filled in, so you always see just what you need.

Prerequisite

You need a vehicle on file first. If you don't have one, the app sends you to add a vehicle and then brings you back here.

Starting a booking

1. Open a service location (see Find a location).
2. Tap Book a service.

The five steps

1. Which vehicle? Pick the car from your list. If you only have one, it's selected for you.
2. Specialization - choose the type of work (for example, oil change, electrics, body repair). Only the kinds this location offers are shown. If the list is empty, this location has no bookable specializations right now.
3. Pick a date - a calendar shows only the days that still have free slots, up to 60 days ahead. If no days are available, try a different specialization.
4. Pick a time - choose from the free time slots for that day and specialization.
5. Notes (optional) - add anything the shop should know.

Sending the request

When all the steps are filled in, a Send request button appears. Tap it to submit.

What happens next: your booking is created with the status Awaiting confirmation. The shop reviews it, picks a concrete time, and confirms - you'll get a notification when the status changes. Track it from Your bookings.

TIP

"Awaiting confirmation" means the shop hasn't confirmed an exact time yet. Once they do, the status becomes Confirmed and you'll see the scheduled time.